Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

We typically deliver the morning of your event between 7 and 11 am.  For large tent rentals, like our high peak or canopy tents, we may contact you for delivery the day before, otherwise delivery would be on the day of the event between 7 to 11 am.

We ask a 25% deposit is provided when booking an event.  Items will be held for 48 hours upon booking.  If a deposit is not received, items will be released to the public for rental.  We are happy to assist with finalizing a booking that may have been released after the 48 hours, pending availability.

We typically complete our pickups between 7 and 11 am the day after your rental.  If a specific pickup time is required or pickup the same day is needed, please contact us so we can schedule your pickup accordingly for an additional same day pickup fee.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.  Additional fee may apply depending on the surface type selected.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.